While both hoteliers (end users) and partners (vendors and consultants) can share feedback on Hotel Tech Report, these are two different types of feedback with two different flows and different content that gets submitted which is outlined in more detail below.
| Hotelier review | Partner recommendation |
Who can leave one | Hoteliers can leave hotelier reviews
Reviews are from end users who have true hands on product experience and no potential conflict of interest | Partners are other vendors and industry consultants who aren't hoteliers so they can't leave hotelier reviews but they can leave partner recommendations |
Qualitative feedback | ✅ Yes | ✅ Yes |
Quantitative ratings | ✅ Yes Reviews include quantitative ratings and qualitative feedback View details | 🚫 No Recommendations do not include quantitative ratings, only qualitative feedback |
Anonymized on the site | ✅ Yes Reviews are anonymized on vendor profiles | 🚫 No The recommender is shown on vendor profiles |
HT Score impact | Hotelier reviews count towards a product's average ratings and review quantity to improve your HT Score | Partner recommendations only count as a small quality signal bonus variable in the HT Score and carry nominal weight relative to hotelier reviews |
How to leave one |
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