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How to respond to reviews

Premium Members unlock the inbox tab in the dashboard which enables them to both see who has left their reviews (as long as the user didn't opt to remain anonymous) as well as respond to reviews.

Plan: This feature is available with all Premium Membership plans.

Step

Description

Screenshot

Step 1

Option 1

Navigate to reviews > respond to reviews in your vendor dashboard

Option 2

Or...you can respond to a review right from your profile

NOTE: You must be logged in and have vendor access to access this feature.

Step 2

Click 'respond to review' tab and enter your response

Step 3

Your response will be posted to your profile

The reviewer will automatically be notified about your response

Step 4

Your team can edit your response at anytime from the Review Manager

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