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Premium Member onboarding and strategy calls
Premium Member onboarding and strategy calls
Updated over a week ago

Premium Member Onboarding Call (45 mins)

Who should be on the call?

  • HTR point person (required): The member of your team that will be the point person and main contact for all things Hotel Tech Report

  • Marketing (optional): This is the main marketing contact who oversees content, press releases and promotional opportunities

  • Customer success (optional): This contact should oversee account/customer relationships and will be in the loop regarding review collection

  • Executive Leadership (optional): While not mandatory, having executive leadership on the call can help set the tone for success so that they are familiar with HTR's offerings and what is needed to succeed to provide extra firepower and support if you ever need to nudge the team for help to maximize an initiative, content piece or promotional opportunity

Onboarding call agenda

  1. (30-minutes) Premium Overview: High level overview of Premium functionality, tools and benefits (we will cover: premium profiles, automated review manager, leads and lead discounts, free press release posting, hosted content, GCSC Support Certification)

  2. (15-minutes) Q&A: Open time for any questions that come up

Quarterly Strategy Sessions (aka. Hotel Tech Therapy)

For Premium Members on Growth and Enterprise plans that come with content credits included, you also receive quarterly strategy calls to re-align and map out content strategy for the quarter.  

Who should be on the call?

  • HTR Point Person, marketing and product are all relevant for this call to make sure your team is aligned around how to maximize your content coverage

Hotel Tech Therapy call agenda

  1. Discuss current market position and high level company and category SWOT analysis (strengths, weaknesses, opportunities, threats) 

  2. Discuss product roadmap, upcoming announcements and timelines

  3. Identify key features, news or topics that will be impactful for your business

  4. Discuss additional ways to optimize your presence and leverage the HTR platform

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