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What are grouped (multi-category) auctions?

While some category auctions only target a single category, some are grouped to display targeted placements across related categories.

Grouped auctions allow vendors to bid once and gain visibility across multiple closely related categories.

Instead of isolating demand into smaller buckets, these auctions aggregate buyer activity across a broader workflow, increasing total visibility and traffic while still maintaining relevance through targeting and ad copy.

Some examples include:

Auction

Related categories

Rationale

Digital Guest Journey

Buyers increasingly evaluate the end-to-end guest experience as a unified workflow, so grouping related categories concentrates demand and reflects how vendors bundle these capabilities into platform solutions.

Examples: Duve, Canary

Operations Software

Core hotel operations (housekeeping, maintenance, staff coordination) are tightly interconnected, and buyers typically evaluate these tools together to optimize on-property efficiency and workflows.

Examples: hotelkit, Flexkeeping

Digital Marketing & Ecommerce

The primary buyer is a hotel marketer looking to drive demand, and they typically evaluate websites, digital marketing, and metasearch together as part of a holistic strategy to increase traffic, conversions, and revenue.

Examples: Cendyn, Profitroom

The Bottom Line

Grouped auctions are designed to:

  • Match real buyer behavior

  • Maximize demand and visibility

  • Maintain relevance through intent-driven clicks

You get access to a larger pool of in-market buyers — without paying for anything other than actual engagement.


FAQs

1) Why are some categories grouped instead of standalone?

Categories are grouped when the majority of buyers naturally evaluate them together as part of a broader workflow or objective.

For example:

  • Guest experience tools are evaluated together across the full guest journey

  • Operations tools are evaluated together to improve on-property efficiency

  • Marketing tools are evaluated together to drive demand and revenue

Grouping ensures that auctions reflect how decisions are actually made, rather than forcing artificial separation between highly related tools.

2) Do i need to offer products in every category to participate?

No. You can participate in a grouped auction even if your product focuses on just one of the included categories.

Most vendors specialize in a subset of functionality, and the auction structure is designed to accommodate that — not require full platform coverage.

3) Will my ads show to the wrong audience if I don't offer solutions in each of the categories?

Your ads may appear across multiple related category pages within the auction.

However:

  • You only pay for clicks, not impressions

  • Your ad copy determines who engages

This means your messaging naturally filters for relevance.

Example:
If your product is focused on upselling, your ad will clearly position that — so even if it appears on a Guest Messaging or Guest Apps page, only buyers interested in upselling will click.

4) If I don't offer solutions in each of the categories, will it hurt my lead quality?

No — in practice, lead quality remains strong.

While grouped auctions increase overall visibility, engagement is still driven by buyer intent.


Buyers self-select based on your positioning, so clicks tend to come from relevant prospects.

Example:
If your product is focused on contactless checkin, your ad tagline will clearly state that — so even if it appears on a Guest Messaging or Guest Apps page, only buyers interested in contactless checkin solutions will click that ad.

Still not sure? Run a Test

You can easily test lead quality by running a 45–60 day test. Best practice:

  • Use UTM tracking links to measure performance by auction

  • Track clicks, conversions, and lead quality

  • Compare cost per lead (CPL) against other channels

This gives you a clear, data-driven way to evaluate whether the auction is generating efficient pipeline.

5) Why is this better than splitting categories into separate auctions?

Splitting categories too narrowly can fragment demand and reduce performance.

Grouped auctions:

  • Concentrate buyer traffic

  • Increase visibility and click volume

  • Provide more consistent performance and data

The result is a more efficient marketplace for both buyers and vendors.

6) how should i approach testing a grouped auction?

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