Typically when emails are sent from the review manager they come from an aliased email address that is programmatically generated for each user.
The email integration feature allows you to connect your own Gmail or Outlook to the review manager so that campaigns and review requests will be sent from your own email to boost open and conversion rates.
đ Premium Feature
Included with the following plans: Scale Up, Market Leader
Members on basic or Startup can add it Ă la carte for $2,500/year
How to Activate the Email Integration
Step 1: Go to the connect your email tab & click the 'connect your email' button
Don't see this feature enabled in your dashboard?
The email integration is available by request only and is enabled for one sending user per company. It's switched on for a specific user's account, so request it for the team member who will actually be sending your campaigns. If that person changes (e.g. a colleague takes over sending), just let us know and we'll move it to their account.
To request access, reach out via the live chat.
Step 2: Follow the steps to authenticate your email
Step 3: Once you've authenticated your email, the toggle will show on and you'll be able to see your email address
Not using the email integration?
Without it, campaigns send from your HTR aliased address. To make sure recipients recognize the request, send a short warm-up email from your own inbox 1â2 days before you launch the campaign, letting them know a review request from Hotel Tech Report is on the way.