Premium Members unlock the inbox tab in the dashboard which enables them to both see who has left their reviews (as long as the user didn't opt to remain anonymous) as well as respond to reviews.

 

Step 1: Navigate to the the 'inbox' tab of the Review Manager in your vendor dashboard

Step 2: Click on a reviewer and enter your response

Step 3: Your response will be posted to your profile 

Step 4: The reviewer will automatically be notified about your response

Step 5: Your team can edit your response at anytime from the Review Manager

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