General FAQs

Monthly review giveaway details

Written by Adam Hollander
Updated over a week ago

Custom invoices

Written by Adam Hollander
Updated over a week ago

How to reset your password

Written by Adam Hollander
Updated over a week ago

HTR's minimum brand standards for vendor collaboration and promotion

Written by Adam Hollander
Updated over a week ago

Suggesting a new category

Written by Adam Hollander
Updated over a week ago

How to earn the Certificate of Excellence badge

Written by Adam Hollander
Updated over a week ago

Welcome offer to get the listing fee refunded

Why is there a fee to be listed on HTR and how you can get it waived

Written by Adam Hollander
Updated over a week ago

Support for unlisted and basic companies

Written by Adam Hollander
Updated over a week ago

How do I access my company's vendor dashboard?

Written by Adam Hollander
Updated over a week ago

What is the purpose of the HotelTechScore?

Learn more about the Hotel Tech Score, what it is, what it isn't and why it exists.

Written by Adam Hollander
Updated over a week ago

How to get recent purchases refunded when you upgrade your membership

Written by Adam Hollander
Updated over a week ago

Plan updates

Written by Adam Hollander
Updated over a week ago

What is Premium Membership?

High level overview of HTR Premium and some of the benefits

Written by Adam Hollander
Updated over a week ago

How to view plans and upgrade via membership portal

How to view available membership packages, benefits and pricing and upgrade your account

Written by Adam Hollander
Updated over a week ago

Premium Member onboarding and strategy calls

Written by Adam Hollander
Updated over a week ago

Premium 3.0 Membership Renewal FAQs

Written by Adam Hollander
Updated over a week ago

Membership plan changes

Written by Adam Hollander
Updated over a week ago

Global Customer Support Certification (GCSC) FAQs

Written by Adam Hollander
Updated over a week ago

GCSC Annual Renewal Process

Written by Adam Hollander
Updated over a week ago

Global Customer Support Certification (GCSC) Announcement Checklist

Written by Adam Hollander
Updated over a week ago

What to prepare prior to scheduling your GCSC Support Certification verification call

Written by Adam Hollander
Updated over a week ago

Hotel Tech Report API Display Visual Guidelines

Written by Jordan
Updated over a week ago

protel Services Marketplace Member FAQs

Learn about exclusive benefits for Protel's App Marketplace members

Written by Jordan
Updated over a week ago

Listings that have gone out of business or no longer serve hotel clients

Written by Adam Hollander
Updated over a week ago

As an owner, how do I remove my business' listing from Hotel Tech Report?

Written by Adam Hollander
Updated over a week ago

How to update your profiles after being acquired or rebranding

Written by Adam Hollander
Updated over a week ago